Following steps should be followed if user is unable to open ERP and also if user is unable to update ERP. These errors occur when ERP is corrupted due to some reasons, updating manually will resolve this problem easily but it is not advised to do this always.
Step 1 : Go to the Smaac ERP icon(Shortcut) and right click on it.
Step 2 : Goto Open File Location and left click on it to open main location of ERP.
Step 3 : On the location window left click on the shown icon to exit one folder and user will be directed to folder in which update file is located.
Step 4 : Here, goto Update-Smaac-Tex(For Textile)/Update-Smaac-Steel(For Steel) and double click(left) on it to manually run the update. A command window will open and executes the commands which are needed to update the ERP.
Step 5 : Update is done. Now goto the Smaac Tex/Smaac Steel icon to re-open the ERP and your issue will be resolved. Also, if the issue still not resolved contact your administrator.